Shipping policy

PROCESSING AND DELIVERY ESTIMATES
In-stock orders are normally processed within 1–3 business days, excluding weekends and holidays. Estimated carrier transit time is generally 3–7 business days after shipment. Delivery dates are estimates and are not guaranteed. Preorder, backorder, made-to-order, and marketplace items may display a different fulfillment estimate on the product page or at checkout.

Available shipping methods, charges, and destinations are shown at checkout. Customers are responsible for entering a complete and accurate delivery address. Contact MyOrder@mydrippysauce.com immediately if an address needs to be corrected; changes cannot be guaranteed after fulfillment begins.

TRACKING, DELAYS, AND DELIVERY PROBLEMS
When tracking is available, it will be sent to the email or mobile number used at checkout. Carrier scans can take time to update. Weather, holidays, high order volume, carrier disruptions, and other events outside our control may delay delivery.

If we cannot ship within the time stated when you ordered, we will notify you and provide the choice required by applicable law, including the option to accept the delay or cancel the affected order for a full refund.

Report packages that arrive damaged, are missing items, or show as delivered but cannot be located within 7 calendar days of the carrier's delivery scan. Include your order number and supporting photos when applicable. We will review the issue and work with the carrier, but we cannot guarantee replacement or refund when tracking confirms delivery to the address supplied at checkout.

For shipping questions, contact MyOrder@mydrippysauce.com.